Business Model Generation for a MaaS in Switzerland

Streisguth, Pamela, 2020

Art der Arbeit Master Thesis
Betreuende Dozierende Hinkelmann, Knut
Views: 44 - Downloads: 4
Mobility-as-Service (MaaS), defined as a unified platform that seamlessly integrates journey creation, booking, payment and information across public and private transport providers over one interface, has gained traction in the recent years. However, the collaboration between public and private transport providers is seen as one of the biggest challenges. Per example conflicting interests, fear of loss of control over customers and data are a few examples which disturb the MaaS collaboration. The problem to solve in this master thesis is to understand how a MaaS system that seamlessly integrates public and private services can be realized nationwide in Switzerland. The thesis will first analyze how the private and public transport landscape in Switzerland looks like. Moreover, the drivers and barriers of public and private companies to participate in a MaaS system in Switzerland will be analyzed. In addition, the motivation for customers to use a MaaS system in Switzerland will be investigated. The assessment of existing MaaS examples, will draw learnings on how other MaaS systems have met the needs of customers and private and public transport providers. Furthermore, recommendations on a conceptualization of a business model for a nationwide MaaS in Switzerland will be given. In the end, the business model prototype will be critically evaluated through expert interviews.
Studiengang: Business Information Systems (Master)
Vertraulichkeit: öffentlich
Art der Arbeit
Master Thesis
Autorinnen und Autoren
Streisguth, Pamela
Betreuende Dozierende
Hinkelmann, Knut
Sprache der Arbeit
Business Information Systems (Master)
Standort Studiengang