Adopting electronic leaflets (e-leaflets) has been hailed as a transformative step towards improving patient safety and enhancing communication between healthcare providers and patients. Despite the recognized benefits, there needs to be more understanding regarding why patients prefer traditional methods. Research on patient attitudes toward receiving information electronically and the challenges of using e-leaflets is limited. Existing studies have not adequately examined the factors such as access to technology, digital literacy, ease of use, compatibility issues, information privacy and lack of awareness influencing user behavior or proposed effective measures to reduce resistance and encourage acceptance.