Agile Template for Product Brand Testing

A Cost-Effective Framework for the Go-to-Market Phase of E-Commerce Startups using TikTok Ads

Indun, Fiona, 2025

Art der Arbeit Master Thesis
Auftraggebende
Betreuende Dozierende Senn, Tim, Asprion, Petra
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This thesis develops and evaluates a branding validation template tailored to the constraints and decision logics of early-stage e-commerce startups. Recognising that conventional branding processes often overburden founders with limited time, budget, and data access, the research proposes a sprint-based artefact designed to test brand identity through emotionally differentiated content and real-time feedback.
The resulting template consists of five sequential sprints, each structured around a clear objective, defined inputs, guided activities, and measurable outputs. The template uses TikTok as a primary testing channel, allowing startups to compare two emotionally distinct brand variants under real market conditions. The artefact was tested through a real-world experiment comparing two brand identities - KOYOMI and YORI - for a conceptual iced matcha product. Results showed significant differences in emotional clarity, recall, and audience fit. Based on these findings, the template was refined and redesigned in a Canva-based format to improve usability, interactivity, and visual engagement. An accompanying TikTok explainer video further reduces onboarding friction and supports founder adoption. This thesis contributes a lightweight, decision-oriented tool that enables startups to test brand identity pre-launch using tools already available to them. By translating emotional hypotheses into structured tasks and providing just-in-time feedback loops, the template addresses key constraints of early-stage branding and extends existing literature on agile, evidence-based brand development.
The artefact was developed using a Design Science Research (DSR) approach. The conceptual design integrates theoretical insights on bounded rationality, emotional branding, and proxy-based decision-making, and is grounded empirically in five semi-structured expert interviews. The findings confirm recurring frictions in startup branding: intuitive execution without feedback loops, aversion to complexity, and a preference for fast, platform-native tools.
Studiengang: Business Information Systems (Master)
Keywords
Vertraulichkeit: öffentlich
Art der Arbeit
Master Thesis
Autorinnen und Autoren
Indun, Fiona
Betreuende Dozierende
Senn, Tim, Asprion, Petra
Publikationsjahr
2025
Sprache der Arbeit
Englisch
Vertraulichkeit
öffentlich
Studiengang
Business Information Systems (Master)
Standort Studiengang
Olten