Process Optimization Through Unification: An Analysis of BPMN and CMMN

This thesis aims to reduce the need for multiple modelling notations in process management by exploring the feasibility of replacing the Case Management Model and Notation (CMMN) with the Business Process Model and Notation (BPMN) while maintaining the same outcomes and solutions. Developed by the Object Management Group (OMG), BPMN and CMMN are essential for process modelling. BPMN is particularly effective for modelling structured processes with clear sequences and decision logic. In contrast, CMMN suits unstructured, knowledge-intensive processes that require flexibility and adaptability, commonly found in sectors such as healthcare and law.

D’Aniello, Claudia, 2025

Art der Arbeit Master Thesis
Auftraggebende
Betreuende Dozierende Hinkelmann, Knut
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The coexistence of these notations introduces complexity and inefficiency, leading to higher learning curves and integration challenges, which this research addresses. It ex-amines whether BPMN can effectively model the unstructured, knowledge-intensive processes typically managed by CMMN.
Utilizing a Design Science Research (DSR) strategy and a multi-qualitative methodological approach, including expert interviews and literature reviews, the study proposes specific modifications and enhancements to BPMN. The thesis aims to identify the practical components of case modelling necessary for efficient process management, determine which elements of CMMN need to be represented in BPMN, develop new modelling conventions or adaptations for BPMN, and evaluate their impact on efficiency, usability, and intuitiveness.
The findings suggest that while BPMN can handle some unstructured processes, philosophical and notational differences between BPMN and CMMN pose challenges. This research contributes to the ongoing discussion about optimizing process management methodologies. It highlights the potential for a unified modelling approach, which would improve the efficiency, usability, and intuitiveness of process management practices.
Studiengang: Business Information Systems (Master)
Keywords
Vertraulichkeit: öffentlich
Art der Arbeit
Master Thesis
Autorinnen und Autoren
D’Aniello, Claudia
Betreuende Dozierende
Hinkelmann, Knut
Publikationsjahr
2025
Sprache der Arbeit
Englisch
Vertraulichkeit
öffentlich
Studiengang
Business Information Systems (Master)
Standort Studiengang
Olten