The air cargo industry faces significant challenges in achieving operational efficiency and sustainability, particularly due to imbalances in cargo traffic. This thesis explores these challenges through an extensive literature review, and a combination of implementing research methods, while collecting new insights, to develop a case solution for Basel’s EuroAirport. Known for its high volume of outbound pharmaceutical shipments and low inbound cargo, Basel exemplifies the issue of imbalanced cargo flows that undermine both economic and environmental performance. The research aims to address this imbalance by leveraging advanced simulation frameworks and integrating e-commerce strategies to enhance sustainability. Using a mixed-methods approach, quantitative data from cargo volumes, flight schedules, fuel use, and emissions, along with qualitative insights from stakeholder interviews, are collected to develop a robust simulation model. This model tests various scenarios to identify the most effective strategies for optimizing cargo flows and improving sustainability.

The Design Science Research (DSR) methodology is placed to ensure that the solutions are theoretically grounded and practically viable. Regular interactions with Basel EuroAirport professionals provide ongoing insights and feedback, aligning the strategies with real-world needs. The research objectives include analyzing current air cargo logistics, identifying factors contributing to cargo imbalances, and developing a simulation model to test the effectiveness of various strategies.

This study contributes to the broader field of air cargo logistics by offering practical recommendations for addressing cargo imbalances through technological integration. It demonstrates how IT solutions, particularly simulation models, can significantly enhance sustainability in air cargo operations. By focusing on Basel EuroAirport, the research provides a detailed case study that can inform best practices for other airports facing similar challenges. In summary, this thesis highlights the critical role of IT in developing sustainable solutions for air cargo logistics and presents a comprehensive framework for integrating technological strategies to achieve these goals.