This research focuses on developing a versatile Product Information Management (PIM) system IT architecture, adaptable across various domains within the healthcare sector. The aim is to design a customizable PIM system that balances specific needs with overall effectiveness. Key assumptions include simplifying software architecture and emphasizing process-centric development without prioritizing user interface creation. HCI Solutions AG was therefore studied as a pilot for optimizing parapharmacy data management.

A thorough literature review on PIM systems, particularly in healthcare, underscores the importance of Master Data Management (MDM) for organized, consistent data handling. The research employs a pragmatic mixed-method approach, integrating quantitative and qualitative data for a comprehensive evaluation of system performance.

The mockup, developed using Figma (Figma: The Collaborative Interface Design Tool, o. J.), has to be tested by a specialized team with an emphasis on technical functionality over GUI design. Finally, the new PIM system's architecture is rigorously evaluated against key performance indicators to ensure it surpasses previous standards.