The archiving solution currently in use by the client company's sales department had been growing organically over the past years, resulting in an overly complex, unintuitive and in parts redundant structure. The client wished to modernise their archiving system and commissioned the author to analyse the current structure, determine potential solutions based on the insights gained in this analysis, evaluate these solution and find the one most suitable as the department's new archiving system.

The author selected one stakeholder per sub-department of the SME's sales organisation and scheduled interviews with each one. Based on the results of those interviews, the author identified relevant requirements, which in turn were used to find suitable archiving solution options. Each of the identified solutions was then further analysed and evaluated using a weighted scoring model matrix. The author then created an implementation plan for the solution that was deemed the most suitable for the company's sales department and started the process to launch the new archiving system.

The result of this project was a written report which details the process how the optimal archiving solution for the client's sales organisation had been determined. The report includes research insight, possible challenges and opportunities related to archiving system implementations, methodology, interview results, requirements, evaluation of options and findings. Furthermore, the report's conclusion entails the documented solution, a reflection on the entire project and finally the next steps in the process to implement the new archiving system. The author, in tandem with creating the report, also created the groundwork for the client's new archiving solution and its structure. The client will use the results of the report and the fundamentals established by the author during the project's duration to fully launch their new archiving solution in the near future.