Agile Transformation Guideline
for SME in the Banking Sector
To remain competitive in today’s fast-moving world, companies should be flexible.
Increasing numbers of enterprises are adopting the agile organisation to enable their
organisation to respond to constant change. The transition requires a profound change for
existing businesses. Banks and SMEs have taken this step less often than average. The
literature research has shown that hardly any documentation is available for this area.
This master’s thesis aims to develop a guideline for SMEs in the banking sector that
supports their adaptation to an agile organisation. For this purpose, the following two
research questions were posed:
What does success mean in an organisational transformation?
What kind of agile organisational transformation guide is needed to
support a banking SME in a successful transformation?
Design Science Research was chosen as the research strategy because of its pragmatic
approach and the central role of the artefact. The literature provided the author with the
necessary expertise. The practical course was developed through interviews and
workshops within Clientis AG and finally evaluated with different parties of the Clientis
Lambinus, Anja Martina, 2023
Art der Arbeit Master Thesis
Betreuende Dozierende Telesko, Rainer
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Studiengang: Business Information Systems (Master)