Critical Success Factors for
Establishing a Whistleblowing System
at a Higher Education Institution
Establishing an effective whistleblowing system in higher education institutions (HEIs)
faces challenges due to cultural barriers, resistance to whistleblowing, and other
obstacles. This study focuses on the University of Applied Sciences Northwestern
Switzerland (FHNW) to examine these obstacles and identify critical success factors for a
blockchain-based whistleblowing system. Using a mixed-method approach, combining
empirical content analysis with design science research, a framework and process are
developed. Qualitative analysis serves as the primary method for examining the critical
success factors of the whistleblowing system. The study aims to identify and justify these
critical factors for successful whistleblowing systems. The purpose of this paper is to assist
the FHNW and other similar HEIs in implementing and embracing whistleblowing
systems. By considering the ten critical success factors, the implementation of the
whistleblowing system can enhance educator, staff, and student satisfaction, while
fostering integrity and a culture of trust.
Gabbassi, Lina, 2023
Art der Arbeit Master Thesis
Auftraggebende
Betreuende Dozierende Asprion, Petra, Grimberg, Frank
Keywords
Views: 29 - Downloads: 7
Studiengang: Business Information Systems (Master)
Vertraulichkeit: öffentlich