Run-Time Planning of Case-based Business Processes

Sprovieri, Danillo, 2015

Art der Arbeit Master Thesis
Auftraggebende
Betreuende Dozierende Hinkelmann, Knut
Keywords
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Context: Organizations act in highly competitive markets, which forces them to be flexible. Constantly changing business requirements require flexible business processes. Case Management Model and Notation (CMMN) supports modelling run-time flexibility of partially structured business process models, but does not or not fully specify the contol flow. Objective: The goal is to develop a planning method that supports the case worker in planning case-based business processes at run-time. For this, I propose a method to support context-specific planning of CMMN models by automatically updating and planning the worklist at run-time. The idea is to propose the case worker a sequence of tasks to successfully complete the process instance.Method: I identify the requirements of run-time planning of partly structured processes by analysing the admission process for the master degree at FHNW. In order to gain a broad perspective of the problem, I conduct a literature review of existing planning methods and derive the most suitable heuristic search algorithm. To plan the process instance, I adapt the SMA* algorithm that supports run-time planning of case-based business processes in order to satisfy a context-specific goal at run-time. An illustrative example is presented to show applicability of the planning method. Finally, to demonstrate real application, the planning method is evaluated using two concrete cases provided by FHNW....
Studiengang: Business Information Systems (Master)
Vertraulichkeit: öffentlich
Art der Arbeit
Master Thesis
Autorinnen und Autoren
Sprovieri, Danillo
Betreuende Dozierende
Hinkelmann, Knut
Publikationsjahr
2015
Sprache der Arbeit
Englisch
Vertraulichkeit
öffentlich
Studiengang
Business Information Systems (Master)
Standort Studiengang
Olten