Self-assessment tool for Complexity
Leadership for organizations of the
Non-profit organizations (NPOs) make an important contribution to society by providing
products and services that are not typically offered by the private or public sectors. In
today's world, most non-profits face significant challenges in remaining relevant and
effective. Everything is changing, and unpredictability has become the norm. NPOs face
important levels of ambiguity and complexity, as well as a variety of competing goals.
Organizations in this sector are looking for new ways to improve competitiveness as a
result of external variables, and leaders must rethink their organizational strategies.
Organizational competencies assist organizations in dealing with complex situations and
maintaining their competitive advantage.
The purpose of this master's thesis is to create a holistic self-assessment tool for
Complexity Leadership and provide a model to identify the level of development of
organizational competencies under the framework of the leadership functions of the
Complexity Leadership Theory (CLT). The CLT is a leadership model that helps to
design resilient, dynamically adapting organizations and how to leverage informal
dynamics within an organization. This theory provides a framework that describes three
leadership functions (operational, enabling, and entrepreneurial) that must work in
conjunction for an organization to succeed. The self-assessment tool considers the related
questions to assess each of the identified organizational competencies under the proposed
leadership functions of the CLT and its scale that allows organizations to understand the
areas where it is required to improve.
Ruiz Zuñiga, Fernando, 2022
Art der Arbeit Master Thesis
Betreuende Dozierende Gatziu Grivas, Stella, Imhof, Denis
Studiengang: Business Information Systems (Master)