Analysis, Assessment, and Concept Development of a Digital Integration System for the Sales Pipeline of a Mechanical Company
This thesis presents an overview of the integrated digital solution proposed for a mechanical company to address existing challenges in sales pipeline management. The company has evolved over a century as a leading provider of processing equipment and systems.
Yomiyou Muddie, 2023
Bachelor Thesis, Coperion K-Tron (Schweiz) GmbH
Betreuende Dozierende: Charuta Pande
Keywords: Sales pipeline, System Integration, business process automation
The assignment begins with a mechanical company facing challenges in managing its sales and marketing tools. The company currently relies on two primary systems, LeadMaster and Sales Portal, to execute the first four stages of the sales pipeline. These two systems underscore the need for an integrated approach that streamlines data flow, communication, and reporting across the organization.
The procedure entails a comprehensive analysis of the company’s current processes, stakeholders, systems, and technologies to identify inefficiencies in the sales pipeline. The aim is to improve data flow, communication, and reporting through a unified integration strategy. The project assesses integration methods and also suggests automation for the sales pipeline. The integration approaches are analyzed based on the LeadMaster system and the Sales Portal system, with a focus on factors such as data exchange requirements, security considerations, and desired linking between systems.
After a comprehensive evaluation, it is evident that API-Based Integration stands out as the most fitting strategy, primarily due to its exceptional flexibility and the capability to synchronize data in real-time. The LeadMaster system comes equipped with robust API documentation, providing a solid foundation for integration, whereas integrating the Sales Portal system might necessitate the development of custom APIs. This chosen approach ensures that instantaneous updates seamlessly reflect across both systems; however, meticulous configuration is imperative to sidestep potential latency concerns.
In conclusion, API-Based Integration emerges as the optimal choice for integrating the LeadMaster and Sales Portal systems, offering a balance between efficiency, real-time synchronization, and security. The proposed recommendations for automating the sales pipeline effectively address critical challenges concerning data centralization, lead qualification, reporting, and lead sourcing. By doing so, these measures substantially elevate overall operational efficiency and productivity levels.
Studiengang: Business Information Technology (Bachelor)
Fachbereich der Arbeit: