The registration process refers to the practice of collecting employee data and transmitting it to the HR department, which require said data to initiate the onboarding process. The entire registration is carried out manually and without a clear workflow or structure, which often leads to incomplete results and tedious, time-intensive clarification efforts by the HR department. Furthermore, the registration process is the last manual component within an otherwise performant digital HR process chain, thereby bottlenecking the performance of the entire system for employee data management.

The methodology that was used involves a combination of theoretical and practical techniques. The theoretical methodology follows the practices of the Business Process Management Lifecycle throughout the entire project. The as-is process contributors were identified and analyzed in order to design and implement the to-be process at a later stage. The practical methodology refers to the acquisition of skills for the JobRouter-platform, which was the tool that was used to digitalize the process as per request of the client.

The final product was developed using the JobRouter digitalization platform. Multiple user and system activities were implemented and enhanced with the usage of JavaScript- and PHP-scripts to provide the functionality that was commissioned by the client. Once the solution was implemented, it was further subjected to a thorough testing procedure, consisting of unit-, integration-, system-, and user-acceptance-tests. The acceptance tests scored above 80% and all reported failed tests were ultimately corrected and documented in a change log. A user guide was developed and on-site as well as online training dates were offered to all process end-users. All objectives that were set by the client were achieved. The solution was not deployed to production due to missing components from software partners, which resulted in a delay for the implementation deadline. The developed solution is fully functional but shows many additional opportunities for future expansions or fine-tuning. The author clearly recommends the full integration between the developed registration process and the existing onboarding process as the next step.