Optimizing Workplace and Room Management at a Company in the Swiss Banking Sector

A Swiss bank faces a shortage of workspace, due to its growth over the last years. To be able to accommodate the growing employee base, this thesis aims to find sustainable solutions through using the existing capacities more efficiently and the expansion of the physical workplace resources.

Hagenunger, Elia & Laube, Sabrine, 2023

Art der Arbeit Bachelor Thesis
Auftraggebende A Swiss financial institution
Betreuende Dozierende Niggli, Ruth
Keywords Banking, Change Management
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This Swiss bank has seen significant growth over the last twenty years and its workforce has grown to over 50 employees. This prolonged growth means that the bank must be prepared for the future to accommodate the growing number of employees on their premises.
Therefore, this thesis aims to find solutions by comparing traditional expansion possibilities and alternative measures such as flex work, shared desk policy, and remote meetings and their impact on the needed room resources. Systematical approaches like these need to be accepted by the employees to be successfully introduced. Therefore, an employee survey was conducted to find out about their sentiment concerning different topics, such as shared desk policy and remote meetings. Furthermore, since certain aspects also impact the customers, a customer survey was conducted.
The principal findings from analyzing possible room extension possibilities and the sentiment of the employees and customers resulted in two major recommendations. The first step to save room resources would be to introduce a desk-sharing policy implemented in certain tandem groups within the bank. Sharing desks when absent or working from home could save room resources for eleven workplaces. A corresponding increase in flex work time would lead to more people working from home, which results in more workplace capacities at the office. As a second measure, the existing apartment on the bank´s premises could be remodeled to accommodate seven additional physical workplaces as a reserve for future needs. This comparative analysis evaluates the various impacts of these methods on the employees, the customers, and the costs. If these measures were introduced at this bank, the average annual employee growth could be accommodated for at least the next ten years.
Studiengang: Business Administration International Management (Bachelor)
Vertraulichkeit: vertraulich
Art der Arbeit
Bachelor Thesis
A Swiss financial institution, Rohrdorferberg-Fislisbach
Autorinnen und Autoren
Hagenunger, Elia & Laube, Sabrine
Betreuende Dozierende
Niggli, Ruth
Sprache der Arbeit
Business Administration International Management (Bachelor)
Standort Studiengang
Banking, Change Management