Implementation Of An In-House Learning And Training Platform For Digital Subjects

This thesis focuses on the execution of a learning and training tool for digital subjects. For SpanSet Inter AG, efficiency is an important aspect to fulfill their goals. One of the efficiency-increasing technics is managing knowledge, which stores information and increases organizational knowledge.

Kozhipurath, Navneethsai, 2022

Art der Arbeit Bachelor Thesis
Auftraggebende SpanSet Inter AG
Betreuende Dozierende Richards, Bradley
Keywords knowledge management, learning platform, training platform,
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SpanSet Inter AG is a company that faces issues of information transfer. An overflow of knowledge and a dysfunctional retrieval system have increased additional work and unnecessary confusion. Several tools are used to manage and store information. The tools have downsides, contributing to additional inefficient working behavior. This thesis should introduce a concept to SpanSet Inter AG, which prevents knowledge loss and storage of stored information. In addition, the concept should also suggest learning tools that could help SpanSet Inter AG increase organizational knowledge.
With the instructions of SpanSet Inter AG about knowledge management inside the company, research questions were formed. Those questions examined the content and research, that would improve the current situation. The main benefits of the current tools, learning platforms used by other companies, implementation of resources and the functions of Microsoft Learning Pathways were examined with the research questions. The research was performed with literature reviews. The main objective is to provide SpanSet Inter AG with a suggestion for a training platform with a knowledge management function.
Answering research questions produced concept suggestions. The suggestion for SpanSet Inter AG was made by merging the two concepts. The first concept is to implement Confluence as the main knowledge management tool for the company. This will encourage knowledge exchange and a detailed description of organizational knowledge. The second concept is to implement Microsoft Learning Pathways as the main learning solution for SpanSet Inter AG. It will solve the issue of knowledge loss since knowledge about Microsoft tools is standardized. Both concepts being a part of the knowledge management system will provide SpanSet Inter AG with the benefits of a wiki system and proper employee training. Interlinking concepts will offer an interdepartmental exchange. But the most important insight of the thesis is that the implementation of a proper knowledge management system is more important than the used tool itself. Knowledge goals and strategies will help in practicing and measuring the progress of a company’s knowledge management. This will help the company also to prevent unwanted risks. The company can improve its business strategies and concepts with this suggestion.
Studiengang: Business Information Technology (Bachelor)
Vertraulichkeit: öffentlich
Art der Arbeit
Bachelor Thesis
Auftraggebende
SpanSet Inter AG, Wollerau
Autorinnen und Autoren
Kozhipurath, Navneethsai
Betreuende Dozierende
Richards, Bradley
Publikationsjahr
2022
Sprache der Arbeit
Englisch
Vertraulichkeit
öffentlich
Studiengang
Business Information Technology (Bachelor)
Standort Studiengang
Basel
Keywords
knowledge management, learning platform, training platform,