An Approach for design oriented organizational change

Digitalization offers many opportunities for more efficient and value-adding processes. In the bachelor thesis, possible digitalization potentials for the AJV were elicitated with the help of a design-oriented approach and a proposal for a digitalization roadmap was developed.

Vivienne Mayer, 2021

Bachelor Thesis, Amt für Justizvollzug Kanton Bern
Betreuende Dozierende: Andreas Martin
Keywords: Digitalization, organizational change, design-oriented, digital transformation
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In the correctional system of the Canton of Bern, as well as at the national level, digitalization potential has been increasingly recognized in recent years. On the one hand, this relates to unused efficiency potential and, on the other hand, to adjustments to the service offerings for inmates by the AJV that are necessary in the long term in order to fulfil the service obligation of resocialization and reintegration in a society characterized by digitalization.
A design-oriented approach was developed and used to elaborate the digitalization initiative, the program of the same name for implementing the digitalization potentials. This was the basis for the development of a situation analysis, the derivation of fields of action for digitalization, the collection and evaluation of digitalization potentials, and drafting of additional measures to further develop the service offering and the organization.
With the help of the resulted digitalization roadmap and further measures for organizational change, a realistic forecast and basis for discussion is given for setting up the digitalization initiative. The focus is not only on the efficiency potential, but also on the further development of the service offerings for inmates and related organizational change. The digitalization roadmap and suggestions for organizational and cultural measures for implementing the digitization initiative describes a holistic view of how the digital transformation in AJV can be approached.
Studiengang: Business Information Technology (Bachelor)
Fachbereich der Arbeit: Digitalisierung
Vertraulichkeit: vertraulich
Art der Arbeit
Bachelor Thesis
Amt für Justizvollzug Kanton Bern, Bern
Autorinnen und Autoren
Vivienne Mayer
Betreuende Dozierende
Andreas Martin
Sprache der Arbeit
Business Information Technology (Bachelor)
Standort Studiengang
Digitalization, organizational change, design-oriented, digital transformation