Effort Reporting System
An evaluation of various effort reporting systems to enable better resource allocation.
Lina Gabbassi & Vivienne Mayer & Michael Flückiger & Yves Kaufmann, 2020
Betreuende Dozierende: Rainer Telesko
Keywords: Effort Reporting System
ICT employees often are fully occupied with daily business and additionally contribute to
projects. As the efforts are not reported anywhere, it is difficult to understand the real
workload behind their daily business and projects. The management therefore does not
have a factual basis to decide on how to evolve their employees, services and projects. The
bank we are doing the project for is exactly facing this problem.
In a first step, the goals of the management were gathered. From these goals we have
derived the requirements for an effort reporting system. After a research for possible
solution the project team has decided on three provider that were looked at more closely.
The systems were compared on the basis of eight criteria, with MyAbacus in combination
with QlikView standing out from the competition.
The FHNW-project has been completed with the comparison of the three systems. Besides
the documentation of the evaluation, a project management plan for the implementation
has been delivered. This allows the bank’s management to make a decision and the project
can be continued immediately afterwards.
Studiengang: Business Information Technology (Bachelor)
Fachbereich der Arbeit: Business Information System & IT-Management