Digital collaboration has become central to contemporary organisational work, but it can also create overload-related digital demands through continuous information flows, multiple communication channels, complex tool landscapes, and expectations of responsiveness. Existing technostress and technology overload research has examined such pressures mainly through stressors, outcomes, and general user experiences. Less is known about how managers interpret technology overload across management levels and how these interpretations are reflected in everyday digital collaboration.

This thesis examines how managerial interpretations of technology overload shape the enactment of digital collaboration in everyday work. The study follows an interpretive, mono-qualitative single-case design based on semi-structured interviews with managers from two management levels within one organisation. The data were analysed using reflexive thematic analysis and post-theme comparison.

The findings show that technology overload became visible through fragmented information flows, effortful coordination, insufficient governance, uneven recognition, and the ambivalent usefulness of digital systems. These demands were interpreted differently across management levels: lower and middle managers emphasised practical coordination and adaptation, while upper managers emphasised overview, responsibility, traceability, and governance. The study contributes by showing that managers make digital work manageable through role-positioned enactment, namely through compensatory coordination work, compensatory governance work, adaptation and support work, and enabling collaboration work.