Impact of Selected Lean Practices on Organizational Performance a Case Study of a Water Company in Ghana

This study explores the impact of lean practices, specifically Just-in-Time (JIT) and Continuous Improvement (CI), on the organizational performance (OP) of water companies in Ghana.

Dodoo, Derrick Nii, 2025

Type of Thesis Master Thesis
Client
Supervisor Freiburghaus, Teresa
Views: 8
The research fills a critical gap in understanding lean methodologies within essential service sectors in developing countries.
Using a quantitative approach with data from 365 respondents, analyzed through regression, correlation, and Structural Equation Modeling (SEM), the study reveals that both JIT and CI positively influence OP, with JIT demonstrating a stronger impact.
Key findings highlight JIT's ability to significantly improve cost reduction, inventory management, and delivery efficiency, while CI fosters a quality-driven culture and enhances productivity, albeit to a lesser extent. The implications emphasize the importance of integrating lean practices to address operational challenges and optimize resource use in the water sector. This study offers actionable insights for policymakers and industry leaders aiming to boost organizational outcomes in resource-constrained environments.
Studyprogram: Business Information Systems (Master)
Keywords Lean practices, Just-in-Time, Continuous Improvement, Organizational Performance, Water Sector, Ghana, Structural Equation Modeling, Resource Optimization
Confidentiality: öffentlich
Type of Thesis
Master Thesis
Authors
Dodoo, Derrick Nii
Supervisor
Freiburghaus, Teresa
Publication Year
2025
Thesis Language
English
Confidentiality
Public
Studyprogram
Business Information Systems (Master)
Location
Olten
Keywords
Lean practices, Just-in-Time, Continuous Improvement, Organizational Performance, Water Sector, Ghana, Structural Equation Modeling, Resource Optimization