ICT employees often are fully occupied with daily business and additionally contribute to projects. As the efforts are not reported anywhere, it is difficult to understand the real workload behind their daily business and projects. The management therefore does not have a factual basis to decide on how to evolve their employees, services and projects. The bank we are doing the project for is exactly facing this problem.

In a first step, the goals of the management were gathered. From these goals we have derived the requirements for an effort reporting system. After a research for possible solution the project team has decided on three provider that were looked at more closely. The systems were compared on the basis of eight criteria, with MyAbacus in combination with QlikView standing out from the competition.

The FHNW-project has been completed with the comparison of the three systems. Besides the documentation of the evaluation, a project management plan for the implementation has been delivered. This allows the bank’s management to make a decision and the project can be continued immediately afterwards.